The AI workforce for wholesalers
Roy reviews every retailer deduction and builds the dispute packet, and our analysts review the exceptions, so more gross profit stays yours.
Part of the wholesale channel
Roy plus our human experts run the desk end to end, so you don’t need to hire a chargeback analyst.
Proud Affiliate Member of the National Association of Wholesaler-Distributors.
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Partnered to bring chargeback dispute automation to OBS-AMTERP customers.
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Meet us at Booth #1, BlueCherry Insight 2026, Monday, October 19.
See the booth page- Case study, Orly Shoes Corp
How Orly Moved Chargeback Disputes Off One Analyst’s Desk
Read the case study
Deductions are a slow, expensive leak
Done by hand, every deduction is worked one at a time. Each retailer has a different portal, reason code, and evidence pack.
- Chasing deductions is expensive work.
- Disputing them is slow and manual.
- The dispute window keeps closing.
How Roy recovers your chargebacks
The Disputes Team is Roy plus our analysts.
Detect the deduction
Roy watches every retailer deduction as it lands. It reads the reason code and flags the ones worth disputing.
Pull the evidence
Roy matches each chargeback to your invoices, BOLs, and proof of delivery.
Build the dispute packet
Roy writes the dispute to fit that retailer's reason codes and evidence rules. Then it's ready for review.
Review and file
Our own analysts review the exceptions that need judgment. Packets are filed to the retailer portal or emailed to the right contact.
Example dispute
Retailer A
Works inside your ERP, EDI, and email
Roy connects to your ERP with the permissions your IT team grants. Your records stay in the system you already run.
Roy works through the channels your AR team already uses: email, and Slack or Teams for updates.
Disputing across the retailers you sell to
If your products sit on the shelves of Walmart or Target, Roy already knows the operational workflow behind them. Each dispute is built to that retailer's reason codes and evidence rules, ready for your review.
Retailer logos are trademarks of their owners. We are not affiliated with or endorsed by these retailers.
One AI workforce, built team by team
Each team works to protect your gross profit.
Disputes Team
Roy works your retailer chargebacks and deductions, from reason code to dispute packet. This is where customers start.
Order Ops Team
For customers who buy order entry, Roy also writes purchase orders into your ERP.